KIVECA

Kiveca, a consulting company owned by the founders of Conztanz, specializes in IT consulting and support for the airline industry.

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Today's airlines need to explore new digital interactions and synergies to improve their operational efficiency, enhance the experience of their customers/travellers and implement new organizational and/or business models.

The new priorities are to improve the customer experience and integrate it into modern passenger service systems (PSS), change the retailing paradigm and rethink the organization of all distribution channels (omnichannel).

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Airports, for their part, have to cope with increasing air traffic, which puts pressure on the efficiency of their operations; with the challenges of sustainable development, which forces them to reduce their environmental impact; with new technologies such as artificial intelligence, robotics and biometrics; and above all with the customer experience, as passengers now expect a smooth and pleasant travel experience.

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Our mission, based on in-depth expertise in air transport and our accumulated experience, is therefore to support airlines and airports in :

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• Increasing their competitiveness.

• Improving the efficiency and performance of their information systems.

• Reduce their IT costs.

• Knowing the state of the art of their environments.